Umrah package - How do you pick the best offer

An Umrah package is a "combination of services' taken care by the tour operator. In contrast to a DIY Umrah which its contains are arranged by the pilgrimer himself.

The quality of a package is determined or assessed by the comfort of its contains. We must make sure that we don’t pay more for what we get. Let’s find out how to choose an Umrah package based on its quality.

An Umrah tour Package will include the following services in the package.

  1. Visa
  2. Flight tickets
  3. City to Airport transfers in your country
  4. Airport to Hotel transfers in KSA
  5. Hotel accommodations
  6. Madinah
  7. Food (optional)
  8. Islamic Tour guide
  9. Female tour guide
  10. Visits to historically important land marks (ziyarath)
  11. Second Umrah

Umrah visa

The Umrah or omra Visa is applied through a travel agency anyway. You will submit your documents and the travel agency will take care of the Application. Its the same procedure  for both DIY Umrah or Umrah package. The biometrics and vaccination will be done by yourself. There are travel agents who help you get vaccination as well. The cost of an Umrah visa approximately US$100-125.

Click here to know about the umrah visa.

Flight Tickets 

  • What is the Airline? Its baggage allowances? And zamzam water policy.
  • Which class are we travelling?
  • IS that a direct flight? If not, where is the transit? and how long is it?
  • What are the arrival and departing airports?

Not All Airliners are equal. The extra price you pay for an Airline is for the extra comfort you expect in return. You must know the Baggage allowances. Though it wont matter much since your stay is going to be short. But at least 30kg checked in luggage and 7kg carried in luggage is a good deal. If you have an infant or a child u are allowed to have another 10kgs of luggage and 5kgs of carried in with baby stuff. Most Airlines even allow you to take your baby stroller without weighing it. However, most airlines only allow you to carry only one IATA stranded packed Zamzam Water. I have seen some airlines allowing to have two bottles of the similar standard.

Check out the traveling class. If your travel agency offering business class ticket it would cost significantly more. But 90 percent of the travel agents offer economy class seats.

You must decide whether you want a direct flight or a transit flight. Some of you prefer direct flights where others prefer a short layover somewhere. If your flight is less than 4 hours I advise you to take a direct flight. If you are getting a transit flight make sure it’s only 1 stop between the two destinations. Of course, Excluding the domestic flight. In case if you want to wear ihram, Find out whether you can wear it in the transit/transfer Airport.

Find out which Airport you are departing from and arriving to in your country and in KSA. KSA is Kingdom of Saudi Arabia. Usually case the it will Jeddah international airport. If not, it should be the Medina International Airport.

Jeddah international airport is the closet airport to the holy city of mecca. Also known as the King Abdulaziz International Airport in Jeddah. Its relatively a busy airport compared to madina. The immigration clearance takes more time than madinah.   

Medina international airport is the closet airport to the holy city of medina. Also known as the Prince Mohammad bin Abdulaziz Airport.

City to Airport transfers in your country

  • Will the travel agent pick you up from your house to the airport?
  • Will the travel agent drop you off from the airport to your house?

 This service is very convenient, but not every travel agent offers this service in their package. So, find out how are you going to the airport and going to come back from the airport. Some travel agents Drop and pick you up at their office in your city. So,this service is offered in various form. You have to find out from your travel agents. Some travel agents do not offer this service at All.

Airport to Hotel transfers in KSA

You have to find out how are you traveling from the airport to your hotel in Makkah and Madinah. The travel agent must provide the transportation. All travel agents provide this service. They provide you a luxury bus to take you to your hotel. They Also provide you a same level of transport back to the airport. But confirm it.

  Hotel Accommodations

  • Which hotels you will be staying in? and how far is from the mosque?
  • How many occupants in a room?
  • Can our family stay together?
  • Will they provide free breakfast? If yes. What are the timings?

There are more 100 hotels I know in mecca. So, find out which hotel your agent is going to book for you. What kind of services they offer. Services like house keeping, WiFi, room service and may be laundry.There are very cheap hotels as well. The cheap hotels can be far and lifts can be over crowded at times. The comfort and distance from the mosques determines the price of the hotel. During hajj and Ramadan season the hotel gets very expensive.

The location of the hotel. Does make a different. A huge different. These mosques are very big. Male and female have different entrance. Masjid al nabawi in Madinah can accommodate 70000 worshipers. Where as masjid al haram in mecca can accommodate more than 100000.

When you are looking at the hotels in Madinah. Check out the distance form the female entrance. It’s at least 400m from the front gate of masjid al nabawi. The gates 3 4 5 and 6 are the front gates. The female section is near from the gates 25 to 29. Females are allowed to pray at rawdhah (riyaad ul jannah) and go close to prophets’ tomb (roza mubarak) after Fajr and isha and for a short while after dhuhr.

When you looking at the hotels in Makkah. Consider its distance. Ka’aba is at least 200m from its borders of the masjid. There are male and female sections for prayers.

The other factor to consider is that Makkah has hillsides. So sometime you might get a hotel up in the hill. Though its close yet it is far considering fact that you will tired. And walking from ka’ba can be some extra distance. If the location is far or steep, you can find out whether the hotel provide any shuttle bus services. Even if that is a yes, You may not know how crowded is the bus.

Most pilgrims think that they get to stay in the room alone. The travel agents will book quadrant rooms. So, they could divide the cost by 4. Therefore, before you book the package find out about sharing. If its sharing, find out whom are you sharing with if possible. Its highly possible to only one bathroom.

If you are traveling with your spouse, ask them are you allowed to stay with her in one room.


Not all Umrah packages have Madinah as an option. You need to know whether they have included Madinah in the itinerary. If yes how many days in Madinah? They will usually provide you a luxury bus from mecca to mecca or vise versa. Confirm it. 

You don’t need to go to Madinah to perform an Umrah. I recommend you to go to Madinah. A peaceful city loved by our beloved prophet (pbuh). What I meant by peaceful city is you find peace there. I can’t explain how. You need to feel it. 

Food (optional)

  • Will they provide you food?
  • What kind of food?
  • What frequency? Is it breakfast, lunch and dinner? What are the timings?

There are some travel agencies provide food. These packages can be slightly expensive compared to the packages without the food. They will offer their food in a hall or designated place in the hotel you are staying. What you need to know is the type of food they offer and its timing. 

Some agents provide Arabic food, others continental or desi food. If are going to skip meal , its not worth to pay anything extra for the service that you are not going to take. Its very important to know the timings of these food. They cant leave the buffet open 24/7. Because they pay for the hall where they serve. May be hourly basis.

With regards to the timing, you might have to rush to your hotel after your Duhr/zhuhr/luhar prayers for your lunch. Rush to your Hotel after Isha prayers for food. These timing can divert your attention.Remember you purpose is Umrah. The timing is very important. Certain areas are open for woman only after fajr and Isha. Joining after food is not a good idea because of the massive crowd. 

There are plenty of restaurants and fast food shops there. So don’t worry if you don’t have this food option. 

But if they offer breakfast its good option. Because if you have a good breakfast you can adjust your lunch and dinner timings. 

Islamic Tour guide

  • Is there a guide? Is he Islamically qualified?

All Umrah packages will include a tour guide. But it is important to have a qualified tour guides. He must know Islam and its law. He should be well versed with the hadiths and the history of Islam. He must be able to converse in your language and Arabic. Not many people speak English In Saudi Arabia. Its good to have a guide physically present in your Umrah. He should brief you about the activities. He will guide you through your Umrah and its rituals. He will clear your doubts in Umrah and in Islam. 

Please note that these guides are to help you perform your Umrah. They may not help you in shopping which is not the purpose of the visit. 

I cover a lot of subject as a personal guide here in   

Female tour guide

Is there a female guide? Is she qualified Islamically?

In Islam men and woman are not allowed to mix. There will be point in the mosque men and woman are not allowed to mix. It is great to have a female guide to guide your woman folks. Like male guide it is very important that she know and understand what she is doing. 

Note: Your guide may not help you in shopping which is not the purpose of the visit.

Visits to historically important land marks (ziyath)

  • Is ziyarth included in this package?
  • What are the places we are going to visit?

Well there are lots of places in Makkah and medina that are historically important. Most tour operators take you to these places and show you around. The guide will explain about the importance of these places and the history behind them. 

In meecca they might take you to jabal al noor, Masjid e Taneem, mount Arafat (jabal al rahma), mina, masjid al khayf, Muzdalifah, Jannat al mauala, cave of thaur, birth place of our prophet (pbuh), masjid al jinn, Masjid al bilal, mount abu Qubais, jamarat (stoning satan) and zamzam factory. 

In madina the places that you should visit are the quran printing press, mount uhud,jabal e-ayr, Masjid e quba, Masjid e juma, masjid al bilal, masjid abu bakr, Bir Shifa (well), bir Othman (well), site of khandaq, Bir e Ali, Masjid al qiblatain, wadi-e- jinn and site of badr. 

Check out what are the places included in your package. You can organize yourself to see the other places listed here. Get an Itinerary from your guide and make sure the dates don’t clash.

Second Umrah

Check with your agent whether a service for second Umrah is included in the package. Not many tour operators offer this service. It is not much. It is just taking you to the Aishah mosque and wait till you enter the state of ihram and drop you back to Al haram. You can arrange this by yourself. A taxi trip to the mosque is not more than SAR40.

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